Forest Edge Home Improvements are proud to announce that we have been awarded a Certificate of Distinction from Which? This award recognises Which?’s best performing trusted traders and demonstrates to customers that, when they choose Forest Edge, they are buying from a business they can count on.
Being awarded the Certificate of Distinction highlights the great work that we have done as a Which? Trusted Trader over the last year. By gaining a steady stream of customer reviews on our Which? Trusted Traders profile over the last 12 months, we achieved the first step in reaching this level of distinction.
Out of the few customer complaints that we have had, we have been able to successfully resolve them fairly, ensuring that our customers feel they have been listened to and that their constructive feedback has been taken on board by our team. At Forest Edge Home Improvements, we always welcome customer feedback as we feel it enables us to improve on the services that we offer.
By completing all of our endorsement actions within the agreed timeframe Forest Edge has grown as an installer over the last twelve months. We are proud to consider ourselves an honest company, focusing on offering the highest quality products and customer service consistently.
As industry-leading home improvement specialists, the team at Forest Edge has worked to ensure that all compliance documents are submitted, including insurance documents and building regulations. Ensuring that all legal and regulatory paperwork is up to date and in line with guidance, Forest Edge Home Improvements can guarantee a seamless process for all of our customers’ double glazing projects.
Receiving positive results following business risk checks and ensuring that Which? Trusted Traders staff are dealt with politely, as we treat all of our customers, we have been able to further prove Forest Edge Home Improvements to be a reputable company. Staying true to our ethos, we have continued to offer the highest levels of customer and staff satisfaction with every interaction and every project that we undertake.
With an overall rating of 4.9 stars on Which? And 103 much appreciated customer reviews, the team at Forest Edge are grateful to our customers. Being rated as 5 stars for both customer service and quality, and a 4.9 for value, we are recommended by 100% of customers.
With over 35 years of experience within the home improvement industry, Forest Edge specialises in conservatories, windows and doors. With no smoke and mirror sales tactics, we want to drag the industry into the 21st century by offering direct pricing, elite workmanship and excellent after-sales care. We provide the best products with the latest technology to offer a high energy rated installation. Forest Edge are fully accredited by FENSA and all of our installations carry a 10-year insurance backed guarantee.
It’s not easy to become a Which? Trusted Trader, but we are one of the businesses that really go that extra mile to make the most of our endorsement and provide excellent customer service. This certificate is only given to the best performing traders and we are very proud to be one of them!
As this certificate is a measure of our performance over the past 12 months, we are very keen to continue delivering this level of industry-leading service to all of our customers. We understand that it’s not necessarily easy to reach the required standard to achieve a Which? Certificate of Distinction and for this, we are very grateful to our staff and brilliant customers for years of support and excellent home improvement projects. At Forest Edge, we consider this a real achievement that is very much worth celebrating!
If you are looking to start your next home improvement project with a company you can trust, look no further. Forest Edge Home Improvements can offer homeowners a full range of industry-leading double glazing products that will transform their property.
Discover our outstanding prices across our products range by using our online cost calculator. Here you will get a price tailored to your design preferences. Alternatively, you can drop us a message via our online contact form. One of our helpful and friendly team members will get back to you with everything you need to know to begin your project.